Privacy Policy

Sarkar Holidays ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and safeguard information when you use our website, contact us, or request travel services.

We are a UK-based travel agency operating from Halifax, West Yorkshire. For privacy enquiries, contact us at info@sarkarholidays.co.uk.

We may collect the following categories of personal data when you interact with us:

• Identity and contact details such as your name, email address, telephone number and postal address.
• Travel enquiry details including destinations, dates, passenger information and service preferences.
• Booking-related information required to arrange flights, visas, holidays, Hajj or Umrah services.
• Communication records when you contact us by phone, email, WhatsApp or through our website forms.
• Technical data such as IP address, browser type and device information collected through standard website analytics.

We use personal data to provide travel services, respond to enquiries, prepare quotations, process bookings, and communicate with you about your travel arrangements.

We may also use your information to improve our services, maintain records, comply with legal obligations, and prevent fraud or misuse of our systems.

Under UK data protection law, we process personal data where necessary to perform a contract or take steps at your request before entering a contract, where we have a legitimate business interest that is not overridden by your rights, where you have given consent, or where we are required to comply with a legal obligation.

We may share relevant personal data with airlines, hotels, visa service providers, payment processors and other travel suppliers where necessary to fulfil your booking or enquiry.

We may also share information with professional advisers, IT service providers, email delivery providers and regulators where required by law or to protect our legitimate interests.

We do not sell your personal data to third parties.

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, accounting or reporting requirements. Enquiry and booking records are typically retained in line with our business and regulatory obligations.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Under UK data protection law, you may have rights to access, rectify, erase, restrict or object to certain processing of your personal data, and to request data portability where applicable.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.

To exercise your rights, contact us at info@sarkarholidays.co.uk.

Our website may use cookies and similar technologies. For more information, please see our Cookie Policy.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.